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State and municipal management. Scholar notes

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Trends and prospects’ application of GovTech in the process of public sector digitalization

https://doi.org/10.22394/2079-1690-2024-1-2-147-158

EDN: YAGTCK

Abstract

These days, governments are actively increasing the introduction of new GovTech solutions in order to improve the efficiency of public authorities work. The digital government, as a key concept of the public sector digitalization, is the next stage in the evolution of public administration, which is aimed at accelerating the decision-making process at the state and municipal levels, improving the interaction with citizens and public organizations, as well as increasing the level of trust in the authorities. The article analyses GovTech technologies and the principles of their introduction, the stages of public sector digital maturity. The COVID-19 pandemic was identified as the driver of the government digitization, but in the long run, the reactive policy should move to a complete reorganization of public administration systems in terms of the introduction of new technologies and ensuring cybersecurity. The article assesses the main challenges of GovTech introduction, as well as the key GovTech trends. Additionally, the authors analyzed the European and Russian practices of public administration digitalization. An analysis of GovTech concept, conducted by the authors, allowed to determine the conditions of growth of the Russian GovTech market and its prospects and to draw conclusions about the significant potential of Russia to successfully achieve the stage of the digital government. 

About the Authors

T. V. Podolskaya
South-Russia Institute of Management – branch of Russian Presidential Academy of National Economy and Public Administration
Russian Federation

Tatiana V. Podolskaya – Cand. Sci. (Econ.), Associate Professor, Head of Department of International Economic Relations

Rostov-on-Don
 



F. D. Ulbasheva
Russian Presidential Academy of National Economy and Public Administration
Russian Federation

Fatimat D. Ulbasheva – Cand. Sci. (Econ.), Associate Professor, Department of International Management, Faculty of Public Policy and Management 

Moscow 



E. A. Vasyuta
South-Russia Institute of Management – branch of Russian Presidential Academy of National Economy and Public Administration
Russian Federation

Evgenia A. Vasyuta – Senior Lecturer of Department of International Economic Relations 

Rostov-on-Don 



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Podolskaya T.V., Ulbasheva F.D., Vasyuta E.A. Trends and prospects’ application of GovTech in the process of public sector digitalization. State and municipal management. Scholar notes. 2024;(2):147-158. (In Russ.) https://doi.org/10.22394/2079-1690-2024-1-2-147-158. EDN: YAGTCK

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ISSN 2079-1690 (Print)
ISSN 2687-0290 (Online)